The 5-star rating is the highest possible rating awarded by the Home Builders Federation (HBF). To achieve a 5-star rating, a housebuilder must receive a score of 90% or higher in the survey ‘would recommend their builder to a friend’.
The HBF award is based on the quality of the property and the service provided by the housebuilder whilst the customer moves into their new home.
Stewart Baseley, executive chairman of the HBF, said of the recent survey scores: "Consistently delivering new homes, probably the biggest and most emotional investment any individual will make, in a way that satisfies their customers, is a huge challenge for a business.
"Achieving a five-star rating, meaning that more than nine out of 10 customers are happy with the service provided, is a significant achievement that deserves to be recognised."
References to “we”, “us” or “our” are to the part of the Vistry Group (including Linden Homes, Bovis Homes, Countryside Homes, Drew Smith, Vistry Ventures or one of Vistry’s joint venture companies) from which you are intending to purchase a new home. References to "you” and “your” are to the prospective buyer or buyers of a new home from us.
All images are used for illustrative purposes only and are representative only. They may not be the same as the actual home you purchase and the specification may differ. Images may be of a slightly different model of home. Individual features such as windows, brick, carpets, paint and other material colours may vary and also the specification of fittings may vary. Any furnishings and furniture are not included in any sale. Please check with our sales consultants for details of the exact specifications available at the development(s) for each type of home and the associated prices.